Our commitment
Customer satisfaction matters to us. If you experience an issue with a service, please contact us with the order or transaction reference and a description of the issue so that it can be reviewed.
Cancellation policy
Cancellation eligibility depends on the nature of the purchased service and its specific terms. The supplied policy requests that cancellations be directed to info@optionspay.in. Requests relating to an ongoing service period should be made in advance; requests received later than seven business days before its end may apply to the following period, where relevant.
Refund policy
Eligible refund requests are assessed after reviewing the circumstances. When a refund is approved for an original card or gateway payment, it will ordinarily be sent to the original payment method, subject to the provider’s processing rules. Refund timing can depend on the payment provider and bank.
Contact for assistance
Write to care@optionspay.in or info@optionspay.in with transaction details. Do not share OTPs or payment PINs.